IMS

I've used communicator to im other staff members. I also like to put my schedule on the communicator, since it varies frequently. I don't use the service a lot since most people still use email more or even the phone. I do like it, because I can see it pop up without it stopping what I was working on at that moment. I can either join in the conversation or I can see that it might not apply to me and ignore the message. I can definitely see using the service for staff or even customers in the future. IMs might be a great tool when we have branches and as more people become comfortable in using them.